Service Disclaimer

Important information regarding the scope and nature of our home care services.

1. Non-Medical Nature of Services

Bright Home Care exclusively provides **non-medical home caregiving and patient assistance services**. This means our caregivers are trained to assist with activities of daily living (ADLs), companionship, home support, and routine monitoring.

**Our staff members are NOT licensed physicians, nurses (RN or LPN), or medical technicians.** They are legally prohibited from performing medical tasks such as administering injections, changing sterile dressings, diagnosing illnesses, interpreting medical tests, or providing medical advice.

2. Healthcare Decisions and Advice

Information provided by Bright Home Care, including on this website, in care plans, or through our caregivers, is for general informational and support purposes only. It is **not intended to be a substitute for professional medical advice, diagnosis, or treatment**.

Clients and their families must rely on the guidance of their treating physicians and licensed healthcare providers for all medical decisions and emergency care. We strongly advise seeking the advice of a medical professional with any questions you may have regarding a medical condition.

3. Emergency Protocol

While our caregivers are trained in basic emergency recognition (such as observing a fall or sudden change in condition), they are not emergency responders. Our protocol requires the caregiver to immediately notify the designated family contact and/or emergency services (e.g., dialing 102/108/112 in India) upon observing a medical emergency or serious incident.

4. Limitation of Liability

Bright Home Care and its employees shall not be held liable for any direct, indirect, incidental, consequential, or special damages arising from the use of, or inability to use, our non-medical services, or for any reliance placed on the information provided on this website. Our liability, if any, is strictly limited to the fees paid for the specific services rendered under the active Service Agreement.

5. Acceptance of Terms

By engaging Bright Home Care services or using this website, you acknowledge that you have read and fully understood this Disclaimer and accept the limitations placed on the scope of our non-medical support.

6. Contact

For questions regarding this disclaimer, please contact us at:

[email protected]

Please ensure you have read our complete policies regarding data and service use.

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